Our new app will make it easier for companies to connect with customers, and more convenient for our 1.3 billion users to chat with businesses that matter to them.
Here's how: People can continue using Whats App as usual — there's no need to download anything new.
And if more than one person shares their Live Location in the group, all locations will be visible on the same map.
We're building and testing new tools via a free Whats App Business app for small companies and an enterprise solution for bigger companies operating at a large scale with a global base of customers, like airlines, e-commerce sites, and banks.We'll be listening carefully to feedback during our test phase and keeping people informed as we make these tools more widely available.It's important that we get this right and are thoughtful about the new experiences we'll provide for businesses and our users. Just last year, we shared that one billion people around the world use Whats App every month.The original idea behind the project was to build an application that lets your friends and other contacts know what you're up to. The first version of our app looked like this: Even after we added messaging in the summer of 2009, we kept the basic "text only" status functionality in Whats App.Every year, when Brian and I would plan projects to work on, we always talked about improving and evolving this original "text only" status feature.These businesses will be able to use our solutions to provide customers with useful notifications like flight times, delivery confirmations, and other updates.